Article: Q10022
Product(s): Word 97 for Windows
Version(s): WINDOWS:97; winnt:4.0
Operating System(s):
Keyword(s): kbprint kbPrinting
Last Modified: 07-SEP-2001
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The information in this article applies to:
- Microsoft Word 97 for Windows
- Microsoft Excel 97 for Windows
- Microsoft PowerPoint 97 for Windows
- the operating system: Microsoft Windows NT 4.0
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SYMPTOMS
========
When you print an Encapsulated PostScript (EPS) file, the file may fail to print
or may be printed incorrectly.
CAUSE
=====
This problem may occur when you print an EPS file under Microsoft Windows NT
version 4.0.
RESOLUTION
==========
To correct this problem, obtain Microsoft Office 97 Service Release 2 (SR-2).
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article. This problem was corrected in Microsoft Office 97
Service Release 2 (SR-2).
MORE INFORMATION
================
For additional information about SR-2, please see the following article in the
Microsoft Knowledge Base:
Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: EPS filter print garbled does not is printed
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Keywords : kbprint kbPrinting
Technology : kbWordSearch kbExcelSearch kbOSWinSearch kbPowerPtSearch kbWord97 kbWord97Search kbOSWinNT400 kbPowerPt97 kbZNotKeyword2 kbExcel97Search kbPowerPt97Search kbZNotKeyword3 kbOSWinNTSearch kbExcelWinSearch
Version : WINDOWS:97; winnt:4.0
Issue type : kbbug
Solution Type : kbfix
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