Article: Q76845
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:5.x
Operating System(s):
Keyword(s):
Last Modified: 17-DEC-2000
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The information in this article applies to:
- Microsoft MS-DOS operating system versions 5.0, 5.0a
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SYMPTOMS
========
You have a Kraft Systems mouse and mouse driver version 3.0 or earlier, and your
system stops responding (hangs) or locks up when you use MS-DOS version 5.0
Shell Task Swapper.
CAUSE
=====
Kraft Systems has confirmed that the Kraft mouse and Kraft mouse driver version
3.0 or earlier may cause this behavior in MS-DOS Shell Task Swapper.
NOTE: Kraft Systems has confirmed that Kraft mouse and mouse driver version 3.01
work properly with MS-DOS Shell Task Swapper.
WORKAROUND
==========
If you have a Kraft mouse and Kraft mouse driver version 3.0 installed and your
machine hangs with Task Swapper, you can work around the problem by doing one of
the following:
- Contact Kraft Systems about upgrading to the 3.01 version of the mouse
driver.
- Disable the mouse by remarking out the DEVICE=C:\KRAFT\MOUSE.SYS line in the
CONFIG.SYS file and use Task Swapper by keyboard input.
- Do not use Task Swapper.
MORE INFORMATION
================
For more information, contact Kraft Systems.
The Kraft Systems products included here are manufactured by a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
Additional query words: 3.00 5.00 dosshell switcher
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Keywords :
Technology : kbMSDOSSearch kbMSDOS500 kbMSDOS500a
Version : MS-DOS:5.x
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