Article: Q79648
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a
Operating System(s):
Keyword(s):
Last Modified: 25-OCT-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows versions 3.0, 3.0a
-------------------------------------------------------------------------------
SYMPTOMS
========
When you are running Microsoft Windows in enhanced mode and you attempt to scan
a document with the Complete Scanner, you can't see the image on the screen.
CAUSE
=====
According to Complete technical support, the Complete Scanner does not work
properly with Windows 3.0 in enhanced mode when the scanner is connected through
a scanner port on the Complete Fax Card.
NOTE: This applies only when the scanner is connected through a scanner port on
the Complete Fax Card.
WORKAROUND
==========
According to Complete technical support, you can work around this problem by
adding the following line to the [386Enh] section of the SYSTEM.INI file:
COMXIRQ=false
where X equals the COM port to which the card is assigned)
This disables the modem when Windows runs in enhanced mode and allows the scanner
to work correctly.
MORE INFORMATION
================
The Complete Scanner is an MS-DOS application and should work correctly in real
and standard modes, or outside of Windows.
The Complete products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.
Additional query words: 3.00 3.00a KBHW winmem scanner 3rdParty
======================================================================
Keywords :
Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a
Version : WINDOWS:3.0,3.0a
=============================================================================