Article: Q81343
Product(s): Microsoft Mail For Appletalk Networks
Version(s): WINDOWS:3.0,3.0a,3.0b,3.1,3.1a,3.1c
Operating System(s):
Keyword(s):
Last Modified: 10-NOV-1999
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The information in this article applies to:
- Microsoft Mail for AppleTalk Networks, versions 3.0, 3.0a, 3.0b, 3.1, 3.1a, 3.1c
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SYMPTOMS
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When you use Microsoft Mail for AppleTalk Networks and the Microsoft Mail
Gateway to Fax, the following error message may be displayed:
Unable to connect to modem. Sending and Receiving turned off. Error -2005.
CAUSE
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This is a standard time-out error that is returned when the fax/modem does not
respond to commands from the FaxINIT. This message can be caused by one of the
following problems:
- The fax modem is not turned on or is not connected correctly.
- An incorrect FaxINIT is being used for the fax/modem.
- There is a serial port contention. Some other software is attempting to use
the same serial port as the fax gateway. The fax gateway is configured to
only use the modem port.
- Running on an AppleShare file server sometimes causes this problem if there
is heavy server activity. Intense network activity can cause enough of a
delay in the FaxINIT-fax/modem communications to cause an error.
- There may be various INIT conflicts. Try changing the load order of the INITs
or removing unnecessary INITs.
- Running fax gateway on a Mac IIfx without the IIfx Serial Switch. This is a
Control Panel device from Apple, which must be set to Compatible.
Additional query words: 3.00 3.00a 3.00b 3.10 3.10a 3.10c faxgate
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Keywords :
Technology : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN300a kbMailATN300b kbMailATN310 kbMailATN310a kbMailATN310c
Version : WINDOWS:3.0,3.0a,3.0b,3.1,3.1a,3.1c
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