Q82446: SMARTDRV.EXE 4.0 Conflicts with PLUSDRV.SYS

Article: Q82446
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 07-NOV-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

The PLUSDRV.SYS driver from the Plus Development Passport Hard Drive causes
Microsoft Windows version 3.1 to stop responding (hang) when SMARTDRV.EXE
version 4.0 with double buffering is activated in the CONFIG.SYS file. For
example:

     Device=C:\Windows\SMARTDRV.EXE /double_buffer

RESOLUTION
==========

Do the following to resolve the conflict:

1. Delete the

  SMARTDRV.EXE /double_buffer

  line from the CONFIG.SYS file (edit the CONFIG.SYS file using Notepad or
  Write).

2. Put the SMARTDRV.EXE line back in the CONFIG.SYS file but switch the order
  of

  SMARTDRV.EXE /double_buffer

  with the

  PLUSDRV.SYS

  device line.

3. Obtain the most recent revision of PLUSDRV.SYS (revision F) and retry the
  above steps.

Additional query words: 3.10 double buffering 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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