Article: Q84418
Product(s): Microsoft Home Multimedia Titles
Version(s): 1992 edition; WINDOWS:3.1x
Operating System(s):
Keyword(s):
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft Bookshelf for Windows 1992 edition
- the operating system: Microsoft Windows versions 3.1, 3.11
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SUMMARY
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If a low-memory situation exists when running Microsoft Bookshelf for Windows,
you will receive an "Unable to display picture" box in the Bookshelf window.
MORE INFORMATION
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The Bookshelf for Windows manual lists the minimum hardware requirements to
display text and graphics in Bookshelf. The requirements are as follows.
1. A personal computer with a 286 or higher processor. Shortly after Bookshelf
for Windows shipped, the MPC marketing council changed the minimum
specification for the processor to a 386sx. Bookshelf should be able to
display pictures on either processor.
2. Microsoft Windows operating system version 3.0 or later
3. MS-DOS or PC-DOS operating system version 3.1 or later
4. Microsoft CD-ROM Extensions (MSCDEX) version 2.2 or later
5. 1 MB RAM, a CD-ROM drive, and a hard disk (Microsoft Mouse or compatible
mouse recommended)
6. An EGA, VGA, 8514/A, or compatible video graphics adapter and monitor (VGA or
VGA+ recommended)
To determine if the "Unable to display picture" message is generated from a
low-memory situation, rename the CONFIG.SYS and AUTOEXEC.BAT files and create
the following two files with the following information:
CONFIG.SYS
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DEVICE=C:\HIMEM.SYS
DEVICE=C:\DOS\SETVER.EXE
DEVICE=CD DEVICE DRIVER w/ appropriate parameters (e.g. /d:cdrom01...)
DOS=HIGH
AUTOEXEC.BAT
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PATH=C:\;C:\DOS;C:\WINDOWS
PROMPT $P$G
SET TEMP = C:\WINDOWS\TEMP
MSCDEX.EXE with appropriate parameters (e.g. /d:cdrom01 /m:8 /l:f /v)
Steps to Reproduce Problem
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1. Load SMARTDrive on the system and set the minimum and maximum cache size to
consume most of the system memory. For example, if the machine contains 8 MB,
then increase SMARTDrive to approximately 7 MB.
2. Restart the system and start Windows.
3. Start a Bookshelf application such as The Concise Columbia Encyclopedia. An
"Unable to display picture" box appears in the upper-right corner where the
bitmap and push buttons should be.
Note: RAMDRIVE, EMM386.EXE, and other utilities that can access extended memory
can be used in place of SMARTDrive.
Additional query words: 1.00 1.00a low memory multi media usage multimedia multi-media smartdrv.exe smartdrv smart drive ram viewer
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Keywords :
Technology : kbOSWinSearch kbHomeMMsearch kbZNotKeyword6 kbBookshelfSearch kbBookShelf1992 kbOSWin310 kbOSWin311
Version : :1992 edition; WINDOWS:3.1x
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