Article: Q85165
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s):
Keyword(s):
Last Modified: 10-OCT-1999
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The information in this article applies to:
- Microsoft Windows versions 3.1, 3.11
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SYMPTOMS
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When starting Microsoft Windows 3.1 with a Creative Labs Sound Blaster
installed, you may receive the following error message when starting Windows:
A configuration or hardware problem has occurred. Use driver option in
Control Panel to re-configure the Sound Blaster driver.
CAUSE
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This error can be caused by the following:
- The sound card is not correctly configured. You can run the Sound Blaster
utility program, TEST-SBC.EXE (for standard Sound Blasters) or TEST-SBP.EXE
(for Sound Blaster Pros), to determine its current settings. Make sure the
Drivers option under Control Panel matches these settings.
- The SNDBLST.DRV or SNDBLST2.DRV driver is damaged. Delete it and reinstall it
from Control Panel.
- The SYSTEM.INI file is damaged or corrupted.
Additional query words: 3.10 3.11 3rdparty err msg
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Keywords :
Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version : WINDOWS:3.1,3.11
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