Article: Q99007
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.0,6.2,6.21,6.22
Operating System(s):
Keyword(s): msdos
Last Modified: 19-NOV-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22
-------------------------------------------------------------------------------
SYMPTOMS
========
Microsoft Undelete for Windows may appear to stop responding (hang) when
checking the root directory for files that cannot be deleted.
CAUSE
=====
This problem occurs when Undelete for Windows has difficulty reading a
PCTRACK.DEL file created by an older version of PC Tools by Central Point
Software.
WORKAROUND
==========
To work around this problem, delete the old PCTRACKR.DEL file. To search for old
PCTRACK.DEL files, do the following:
1. Run Windows File Manager and choose By File Type from the View menu.
2. Select Include Hidden/System Files and then choose OK.
3. From the File menu, choose Search.
4. Search for <drive>:\PCTRACK.DEL, where <drive> is the drive on
which Undelete for Windows is located.
5. Delete all PCTRACK.DEL files.
Additional query words: 6.22 6.00 WINUNDEL pc tool tools undeletable 6.20
======================================================================
Keywords : msdos
Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600
Version : MS-DOS:6.0,6.2,6.21,6.22
=============================================================================