Article: Q102702
Product(s): Microsoft Windows 3.x Retail Product
Version(s): 9.0; WINDOWS:3.1,3.11
Operating System(s):
Keyword(s):
Last Modified: 06-JUN-2001
3.10 3.11
WINDOWS
kbother kberrmsg kbinterop
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The information in this article applies to:
- Microsoft Windows versions 3.1, 3.11
- Microsoft Windows for Workgroups versions 3.1, 3.11
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SYMPTOMS
========
When you try to run Windows in 386 enhanced mode, you receive the following
error message:
Invalid VxD dynamic link call to device number 000D, service number 000E.
Your Windows configuration is invalid. Run the Windows setup program again to
correct this problem.
CAUSE
=====
Device number 000D means that the error was caused by a call to the virtual
keyboard device referenced in the [386Enh] section of the SYSTEM.INI file. The
default Windows entry is:
Keyboard=*vkd
The Microsoft Mouse Setup version 9.0 changes this line to read:
Keyboard=C:\MOUSE\MOUSEVKD.386
Third-party mouse drivers may change this line to reference a different keyboard
driver. If Windows cannot find the driver because it has been deleted or is
corrupted, or the keyboard= entry is missing or blank, the dynamic link call
error message appears.
RESOLUTION
==========
If you remove the Microsoft Mouse driver 9.0 and are using Microsoft Mouse
driver 8.2, you can prevent the error message by changing the keyboard line in
the [386Enh] section to read as follows:
Keyboard=*vkd
If you are still using Microsoft Mouse driver 9.0, run Microsoft Mouse 9.0 Setup
again to correct this error.
Additional query words: 3.10 Genius serial 10.10
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Keywords :
Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version : :9.0; WINDOWS:3.1,3.11
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