Article: Q103749
Product(s): Microsoft Disk Operating System
Version(s): 3.11,6.2,6.21,6.22
Operating System(s):
Keyword(s):
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft MS-DOS operating system versions 6.2, 6.21, 6.22
- Microsoft Windows for Workgroups version 3.11
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SYMPTOMS
========
Windows for Workgroups version 3.11 File Manager may cause a general protection
(GP) fault in KRNL386.EXE when you start your system with an MS-DOS
multiple-configuration (multi-config) menu.
CAUSE
=====
This problem occurs when you start your system with a multi-config menu without
loading IFSHLP.SYS.
RESOLUTION
==========
Ensure the configuration menu for Windows for Workgroups loads IFSHLP.SYS from
the CONFIG.SYS file.
CUSTOM INSTALL:
To add or remove programs from the Works Suite follow these steps:
1. Insert disk one of the Works Suite 2001 disks.
2. Click Start, click Run and then type "CD-Drive:\setup.exe" (for example,
D:\setup).
3. Click Custom.
4. Click the button corresponding to the program that you want to install.
Additional query words: 6.22 6.20 multiple configuration menu
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Keywords :
Technology : kbAudDeveloper kbWFWSearch kbWFW311 kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620
Version : :3.11,6.2,6.21,6.22
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