Article: Q108421
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 29-SEP-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows for Workgroups 
-------------------------------------------------------------------------------
SYMPTOMS
========
Running the NET START FULL command at the MS-DOS command prompt or entering
Microsoft Windows for Workgroups yields the following error message:
  Error 1: an internal error occurred.
CAUSE
=====
This error may be caused by:
- The presence of the DirectHost=No line in the [Network] section of the
  SYSTEM.INI file.
  -or-
- The absence of IFSHLP.SYS in the CONFIG.SYS file.
RESOLUTION
==========
To correct this problem, do one of the following:
- If the [Network] section of the SYSTEM.INI file contains the DirectHost=No
  line, change the DirectHost= value to Yes or remove the line.
- If your CONFIG.SYS file is missing the IFSHLP.SYS line, insert the following
  statement in the CONFIG.SYS file
  Device=<C:\WINDOWS>\IFSHLP.SYS
  where <C:\WINDOWS> is the drive and directory containing your Windows
  files.
Additional query words: 3.11 map login error
======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch
Version           : WINDOWS:
=============================================================================