Article: Q115549
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.0a
Operating System(s):
Keyword(s):
Last Modified: 11-NOV-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Mail Gateway to Fax, version 3.0a
-------------------------------------------------------------------------------
SYMPTOMS
========
The Ferrari fax board continues to process faxes but the Fax gateway fails to
operate because of a corrupt RRS.FAX file.
CAUSE
=====
The Ferrari fax board queue is out of sync with the RRS.FAX file. This problem
can be caused by fax failures. It requires maintenance on the fax board-level
queue.
The Ferrari fax board software has no control of the board-level queue, so it
cannot clear a current process or clear the queue of pending outgoing faxes.
This is a design limitation.
RESOLUTION
==========
Reinstall the Ferrari software. Compress the RRS.FAX file using the Microsoft
Mail Administrator (ADMIN.EXE) program: select the Gateway, FAX, Compress menu
commands.
Additional query words: 3.00a
======================================================================
Keywords :
Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateFax300a
Version : MS-DOS:3.0a
=============================================================================