Q117585: Using Supra Fax Modem V.32bis 144i with Windows NT RAS

Article: Q117585
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): 3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 07-FEB-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

If you attempt to use your Supra Fax Modem V.32bis 144i to run Windows NT or
Windows for Workgroups remote access services (RAS), the modem fails to
initialize.

CAUSE
=====

This happens because the RAS MODEM.INF file contains commands that are not
compatible with the Supra Fax Modem V32bis 144i.

RESOLUTION
==========

To get your modem to work with RAS, use the following procedure:

1. Open the MODEM.INF file in the SYSTEM32\RAS sub-directory in a text editor
  such as Notepad.

2. In the [Supra Fax Modem V32bis] and [Supra Fax Modem V32] sections of the
  MODEM.INF file, make the following changes:

  1. Change "<protocol_on>=\\N3" to "<protocol_on>=\\N".

  2. Change "<compression_on>=%C1" and "<compression_off>=%C0" to
     "<compression_on>=%E" and "<compression_off>=%E1".

  3. If you are using auto-answer mode, change
     "COMMAND_INIT=AT&F2&C1&D2 S7=55 <cr>" to
     "COMMAND_INIT=AT&F2&C1&D0 S7=55 <cr>".

     NOTE: If you are using Windows for Workgroups RAS, after this step, the
     modem may not relenquish control of the telephone line after disconnecting
     the remote server. (This may be a problem when the modem is used on a line
     that is also used for voice.)

Additional query words: wfw wfwg prodnt 3.10 3.11

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbAudDeveloper kbWinNT310Search kbWinNTW310Search kbWFWSearch kbWFW311
Version           : :3.1,3.11

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