Article: Q118954
Product(s): Microsoft Windows 95.x Retail Product
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 17-DEC-2000
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows 95
-------------------------------------------------------------------------------
SYMPTOMS
========
When you press CTRL+ALT+DEL to reboot and then try to use the Sound Blaster or
Media Vision Pro Audio "SCSI" CD-ROM drive, Windows 95 stops responding (hangs).
CAUSE
=====
If your system hangs and you have to press CTRL+ALT+DEL, the system may not find
the CD-ROM drive after rebooting. If this occurs, trying to use the CD-ROM
causes the system to hang again.
RESOLUTION
==========
To work around this problem, press the reset button on your computer or turn off
the computer and then turn it on again. To avoid this problem, load only the
protected-mode drivers for the Sound Blaster or Media Vision Pro Audio on-board
"SCSI" interface proprietary CD-ROM devices.
MORE INFORMATION
================
If Windows 95 is relying on real-mode drivers for the Sound Blaster or Media
Vision Pro Audio on-board CD-ROM interface, sometimes CTRL+ALT+DEL does not
reset this interface. If so, you no longer have access to anything on the CD-ROM
because its drivers were unable to load.
The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.
Additional query words: sbpro sb16 trantor SCSI (read IDE) 3rdparty scuzzy
======================================================================
Keywords :
Technology : kbWin95search kbZNotKeyword3
=============================================================================