Article: Q119117
Product(s): Microsoft Windows NT
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
3.50
WINDOWS
kbhw
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The information in this article applies to:
- Microsoft Windows NT Workstation version 3.5
- Microsoft Windows NT Server version 3.5
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SYMPTOMS
========
When you run Windows NT Workstation or Windows NT Server version 3.5 on a
Gateway 2000 P5-66 computer equipped with the ATI Mach32 PCI chip set, the
computer stops responding (hangs) at various times. Generally, the screen
partially redraws and then halts.
CAUSE
=====
There is a known bug in the firmware of a small number of ATI Mach32 PCI graphic
adapters that were shipped with the Gateway 2000 P5-66 computers.
RESOLUTION
==========
Contact Gateway 2000 technical support.
To identify the affected boards, from MS-DOS run the test application provided by
ATI on Disk 1. In the product documentation there is an ASIC Rev. and a PCI Rev.
The affected boards are ASIC Rev. 0 and PCI Rev. 1 Mach32 PCI 2M dram boards.
Boards that have been tested and seem okay are ASIC Rev. 2 and PCI Rev. 2 Mach32
PCI 2M dram boards.
The ATI and Gateway 2000 products included here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: prodnt hardware mach
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
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