Q123816: 3COM EtherLink III NIC Intermittently Fails to Start

Article: Q123816
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51
Operating System(s): 
Keyword(s): kb3rdparty
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

When you start Windows NT version 3.5 or 3.51 with a 3Com EtherLink III
(3C509)network adapter, the network adapter driver (ELNK3.SYS) may fail to
recognize the network adapter and then display the following error message:

  At least one service or driver failed during system startup.

The following is logged in the Event Viewer:

  Event ID: 5012 Source: ELNK31 Type: Error
  Description: The I/O address supplied does not match the jumpers on the
  adapter.

  Event ID: 5003 Source: ELNK31 Type: Error
  Description: Could not find an adapter.

WORKAROUND
==========

To work around this problem, shut down and restart Windows NT to re- initialize
the network adapter driver with the device. If the problem persists, use another
network adapter.

The EtherLink III product discussed here is manufactured by 3Com Corporation, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.

Additional query words: mac nic prodnt

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Keywords          : kb3rdparty 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51

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