Article: Q124625
Product(s): Microsoft Home Multimedia Titles
Version(s):
Operating System(s):
Keyword(s): kbmm kbprb
Last Modified: 09-NOV-2001
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The information in this article applies to:
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia
- Microsoft Encarta 96 Encyclopedia for Windows
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SYMPTOMS
========
In Microsoft Encarta, when you try to play a video (.avi) file, you may receive
any of the following error messages:
If You Are Running Windows 95
-----------------------------
MMSYSTEM006 There is no driver installed on your system.
-or-
Cannot find vids.iv32 Decompressor.
NOTE: This issue does not occur in Microsoft Windows 98.
If You Are Running Windows 3.x
------------------------------
The specified file cannot be played on the specified MCI device. The file may
be corrupt, or not in the correct format.
CAUSE
=====
This problem occurs on a computer running Windows 95 if there are incorrect
entries in the [drivers 32] section of your System.ini file. In earlier versions
of Windows, the incorrect entries are in the [drivers] section of your
System.ini file.
RESOLUTION
==========
If You Are Running Windows 95
-----------------------------
Make sure that the following lines exist in the [drivers32] section of your
System.ini file:
VIDC.CVID=iccvid.dll
VIDC.IV31=ir32_32.dll
VIDC.IV32=ir32_32.dll
VIDC.MSVC=msvidc32.dll
VIDC.MRLE=msrle32.dll
If You Are Running Windows 3.1
------------------------------
Make sure that the following lines exist in the [drivers] section of your
System.ini file:
VIDC.RT21=indeov.drv
VIDC.IV31=ir32.dll
VIDC.YVU9=indeov.drv
VIDC.IV32=ir32.dll
MORE INFORMATION
================
The Indeo drivers included with Encarta 1995 and 1996 are different from the
Indeo drivers included with Encarta 1994; therefore, these drivers use different
dynamic-link library (DLL) files.
Additional query words: 1995 multi media multimedia multi-media mmtitles errs errors messages mess start open audio video movie
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Keywords : kbmm kbprb
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1996 kbEncartaEnCyc1994
Version : :
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