Article: Q131618
Product(s): Microsoft Windows NT
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Server version 3.1
- Microsoft Windows NT Workstation version 3.1
- Microsoft Windows NT Advanced Server, version 3.1
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
- Microsoft Windows NT Server versions 3.50, 3.51, 4.0
-------------------------------------------------------------------------------
SYMPTOMS
========
When you use Windows NT Backup (NTBACKUP.EXE) with a Wangdat 3100 tape device
connected to a QLogic Fast SCSI IQ PCI controller, the following error message
may appear:
Tape drive error detected
Tape device reports an error on a request to change physical block size. The
tape device reported an error on a request to read the tape hardware failure.
CAUSE
=====
The default drive parameter for the QLogic Fast SCSI IQ PCI card is incompatible
with the Wangdat 3100 drive. As a result, the tape drive is not detected by the
QLogic Fast SCSI IQ PCI controller.
RESOLUTION
==========
To correct this problem, use the QLogic Fast Install utility and change the
following QLogic Fast SCSI IQ PCI controller EEPROM drive parameter to:
Disconnect Allow Set=1
The default value is 0.
For more information, contact QLogic Technical Support at (800) 737-6524.
The QLogic product discussed here is manufactured by QLogic, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
Additional query words: prodnt 3.10 hrdwr
======================================================================
Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
=============================================================================