Article: Q132496
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s):
Keyword(s):
Last Modified: 24-SEP-1999
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The information in this article applies to:
- Microsoft Windows versions 3.1, 3.11
- Microsoft Windows for Workgroups versions 3.1, 3.11
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SYMPTOMS
========
When you start Windows, you may receive the following error message:
Invalid VxD dynamic link call to device number 0005, service 0001. Your
Windows configuration is invalid. Run the Windows Setup program again to
correct this problem.
CAUSE
=====
This error can occur if the following line is missing from the [386Enh] section
of the SYSTEM.INI file:
device=*vtd
RESOLUTION
==========
Remove or remark out any reference to third-party virtual timer drivers in the
SYSTEM.INI file and then add the following line to the [386Enh] section of the
file:
device=*vtd
MORE INFORMATION
================
This behavior can occur if the VTDA.386 file included with the Windows 3.11
Refresh Files is missing or damaged.
Additional query words: 3.10 3.11 vtd
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Keywords :
Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version : WINDOWS:3.1,3.11
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