Article: Q134361
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0,2.5
Operating System(s):
Keyword(s): kberrmsg kbmsn
Last Modified: 13-OCT-1999
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The information in this article applies to:
- The Microsoft Network versions 1.2, 1.3, 2.0, 2.5
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SYMPTOMS
========
When you attempt to connect to MSN, The Microsoft Network, you may receive the
following error message:
Unable to set the Internet phone number because of the following error:
The device does not exist.
CAUSE
=====
This behavior can occur after you delete a modem and add a different one.
RESOLUTION
==========
To work around this issue, follow these steps:
1. Click OK in the error message box.
2. If you were signing up, sign up again. If you were signing in, return to the
Sign-In screen.
3. Click Settings.
4. Click OK.
MORE INFORMATION
================
For information about another issue that can cause the same symptoms described
in this article, see the following article in the Microsoft Knowledge Base:
Q127138 S3 Video Driver Conflicts with COM4
Additional query words: msn pcmcia
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Keywords : kberrmsg kbmsn
Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN250 kbMSN120
Version : WINDOWS:1.2,1.3,2.0,2.5
Issue type : kbprb
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