Article: Q136470
Product(s): Microsoft Windows 95.x Retail Product
Version(s):
Operating System(s):
Keyword(s): win95
Last Modified: 19-FEB-2002
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
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When you are using a Hewlett-Packard Vectra 486/50 computer, the computer may
stop responding (hang) when you choose the Restart The Computer option in the
Shut Down Windows dialog box.
CAUSE
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This problem occurs because of a hardware cache problem. An address is being
overwritten.
RESOLUTION
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To resolve this problem, disable video shadowing in the computer's CMOS
settings. For information about how to do so, please consult your computer
documentation or manufacturer.
Additional query words:
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Keywords : win95
Technology : kbWin95search kbZNotKeyword3
Version : :
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