Article: Q139986
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51 4.0
Operating System(s):
Keyword(s): kbhw kbsetup kbHardwarekbfaq
Last Modified: 08-AUG-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0
-------------------------------------------------------------------------------
SYMPTOMS
========
When you install Windows NT, your IDE CD-ROM drive is not recognized.
CAUSE
=====
This behavior can occur if your IDE CD-ROM drive is connected to the IDE
interface on a Creative Labs Sound Blaster sound card and the IDE interface on
the sound card is not ATAPI 1.2 compliant.
RESOLUTION
==========
To resolve this problem, follow these steps:
1. Connect your CD-ROM drive to an available port on your computer's IDE
controller.
NOTE: Your computer's IDE controller and the CD-ROM drive must be ATAPI 1.2
compliant.
2. Disable the IDE interface on the Sound Blaster sound card. For information
about configuring or disabling your CD-ROM drive or your Sound Blaster sound
card, consult your hardware documentation or contact your hardware
manufacturer.
MORE INFORMATION
================
There are a number of different models of Creative Labs Sound Blaster sound
cards with different CD-ROM interfaces. If you are uncertain what model of card
you have or what type of CD-ROM drive is attached to the sound card, the CD-ROM
interface on the sound card is labeled with the CD- ROM drive type it is
designed to support.
Sound Blaster sound cards are manufactured by Creative Labs, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
Additional query words: prodnt
======================================================================
Keywords : kbhw kbsetup kbHardware kbfaq
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version : 3.5 3.51 4.0
=============================================================================