Article: Q146506
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbinterop kbdta kbconversion
Last Modified: 14-NOV-2000
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Word 97 for Windows
-------------------------------------------------------------------------------
SYMPTOMS
========
In Microsoft Word 97, when you use the Save As command to save a Rich Text
Format (RTF) document with a different file name or in a different file format,
the original document cannot be opened in another program until the file with
the new name or format is closed.
For example, if you save a document called Test.rtf as Test2.rtf, Word closes
Test.rtf. However, if you try to open Test.rtf in another program, such as
WordPad, the following error message will appear:
The document Test.rtf is in use by another application and cannot be
accessed.
CAUSE
=====
Word 97 does not release the temporary file lock on RTF files when you save the
document as a new file.
RESOLUTION
==========
To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the
Microsoft Knowledge Base:
Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2
This problem does not occur in Office 2000.
MORE INFORMATION
================
Additional query words:
======================================================================
Keywords : kbinterop kbdta kbconversion
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Issue type : kbbug
Solution Type : kbfix
=============================================================================