Article: Q153084
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kbdisplay kbenv kberrmsg kbimukbfaq
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft Encarta 96 World Atlas for Windows
- the operating system: Microsoft Windows 95
- the operating system: Microsoft Windows 98
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SYMPTOMS
========
While you are using Encarta World Atlas, you may receive the following error
message:
This program has performed an illegal operation and will be shut down.
If you click the Details button, you receive the following message:
MSWORLD caused an invalid page fault in module Kernel32.dll.
CAUSE
=====
This behavior can occur if you configure your display adapter to use a 32-bit
color palette.
RESOLUTION
==========
To resolve this issue, change the color palette to High Color (16-bit) or 256
colors. To do this, follow these steps:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Display.
3. Click the Settings tab.
4. In the Color Palette box, click High Color (16-bit) or 256 Colors.
NOTE: If you are using Windows 98, click High Color (16-bit) or 256 Colors in
the Colors box.
5. Click OK. If you are prompted to restart your computer, click Yes.
Additional query words: 1996 kbmm multi multi-media media mmtitles ipf kbimu mm
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Keywords : kbdisplay kbenv kberrmsg kbimu kbfaq
Technology : kbOSWin98 kbOSWin95 kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas1996
Version : WINDOWS:95
Issue type : kbprb
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