Article: Q153122
Product(s): Microsoft Windows NT
Version(s): 3.10 3.50 3.51
Operating System(s):
Keyword(s):
Last Modified: 09-AUG-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Advanced Server, version 3.1
- Microsoft Windows NT Server versions 3.5, 3.51
-------------------------------------------------------------------------------
SYMPTOMS
========
When you print from a Macintosh to a non-PostScript print queue on a Windows NT
Server, you may receive the following error message:
ID 4014
source- macprint
type- error
Category- TrueImage print
The TrueImage interpreter was unable to query the font list correctly to begin
processing job.
CAUSE
=====
The PostScript interpreter in Windows NT 3.51 expects the PostScript format of
the Macintosh to follow the LaserWriter Plus standard. This is usually not a
problem because that is the printer (ppd) that defaults under Macintosh
Services. However, if you have changed that default, you will get the ID 4014
error as described above.
RESOLUTION
==========
Change the driver back to the default, that is, LaserWriter Plus. This should
not adversely affect the print quality.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 3.x. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.
======================================================================
Keywords :
Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNT310Search
Version : 3.10 3.50 3.51
=============================================================================