Article: Q153194
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbenable kbinterop kbdta word97
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
When you open a document in Word 97 after editing the document in Word 6.x for
the Macintosh, extended characters may become corrupt.
CAUSE
=====
There is a problem with the conversion of the Macintosh ANSI extended character
set.
RESOLUTION
==========
To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).
STATUS
======
Microsoft has confirmed this to be a problem in Word 97 for Windows. This
problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
MORE INFORMATION
================
For additional information about SR-2, please see the following article in the
Microsoft Knowledge Base:
Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: word word97 wd97 macword extended characters corrupt cross-platform
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Keywords : kbenable kbinterop kbdta word97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Issue type : kbbug
Solution Type : kbfix
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