Article: Q153634
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1
Operating System(s):
Keyword(s): kbnetwork kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001
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The information in this article applies to:
- Microsoft Systems Management Server versions 1.0, 1.1
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SYMPTOMS
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When you remote control a NetWare client computer, the following error message
appears on the Remote Control agent:
Too many NAKs - terminating
When you click OK on the client computer, the Systems Management Server's Quick
Viewer window appears white in color with the following error message:
The remote computer has entered a video mode that is only supported by the
Remote Control Agent. The Remote Control Agent is not currently running on
the Remote Computer.
STATUS
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Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. This problem has been corrected in Systems Management
Server version 1.2
Additional query words: prodsms naks remote control
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Keywords : kbnetwork kbtshoot smsremtshoot kbRemoteProg
Technology : kbSMSSearch kbSMS100 kbSMS110
Version : winnt:1.0,1.1
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