Article: Q153772
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s):
Last Modified: 16-DEC-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Bookshelf 1996-97 for Windows
-------------------------------------------------------------------------------
SYMPTOMS
========
When you attempt to install Microsoft Bookshelf '96-'97, you receive the
following error message:
ACME Setup caused a General Protection Fault in module VER.DLL
CAUSE
=====
The Ver.dll file may be the incorrect version, damaged, or missing.
RESOLUTION
==========
To resolve this problem, copy the Ver.dll file from the Aamsstp\System16 folder
located on the Bookshelf compact disc into the Windows\System folder on your
hard drive.
To copy the file, do the following:
1. Click the Start button, point to Programs, and then click MS-DOS prompt:
2. At the MS-DOS command prompt, type the following command:
"copy d:\aamsstp\system16\ver.dll c:\windows\system" (without the quotation
marks)
where D is your CD-ROM drive letter, C is the letter of your hard drive.
NOTE: If asked to overwrite this file, type Y, then press ENTER.
MORE INFORMATION
================
The VER.DLL file is a dynamic-link library (.dll) that is used to verify file
versions in the Windows environment.
Additional query words: 96-97 multi media multimedia multi-media mmtitles kbmm
======================================================================
Keywords :
Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1996 kbBookShelf1997
Version : WINDOWS:
=============================================================================