Article: Q154622
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:95
Operating System(s):
Keyword(s):
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft Bookshelf '95 for Windows 95
- the operating system: Microsoft Windows 95
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SYMPTOMS
========
When you attempt to print from Microsoft Bookshelf 1995 to an Epson Stylus Color
II printer, Bookshelf stops responding (hangs).
CAUSE
=====
This problem can occur if you have version 2.12 of the Epson Stylus Color
printer driver installed on the system.
RESOLUTION
==========
Install a Windows 95 printer driver. To install a Windows 95 printer driver, do
the following:
1. Click the Start button, point to Settings, and then click Printers.
2. Double-click the Add Printer icon.
3. The Add Printer Wizard starts. Follow the on-screen instructions to install
your printer.
NOTE: When you are prompted to choose a Manufacturer and Printer from the
list, select Epson from the Manufacturer section, and Epson Stylus Color
ESC/P 2 for the Printer.
4. When you are prompted, set the new printer as default.
5. When the Add Printer Wizard completes, delete the old printer icon.
MORE INFORMATION
================
For additional information, please see the following article in the Microsoft
Knowledge Base:
Q130255 Windows 95: Installing or Setting a Default Printer Driver
The third-party product discussed here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.
Additional query words: 1995 multi media multimedia multi-media mmtitles kbmm
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Keywords :
Technology : kbOSWin95 kbOSWinSearch kbHomeMMsearch kbBookshelfSearch kbBookShelf1995
Version : WINDOWS:95
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