Article: Q156674
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s):
Keyword(s): kbhw kbsound kbHardware
Last Modified: 08-NOV-2001
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The information in this article applies to:
- Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0
- Scholastic's Magic School Bus series: Explores the Human Body for Windows, version 1.0
- Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0
- Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0
- Scholastic's Magic School Bus series: Explores the Rainforest for Windows, version 1.0
- Scholastic's Magic School Bus series: Explores the Solar System for Windows, version 1.0
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SYMPTOMS
========
When you start Explores In the Age of Dinosaurs, your system may stop responding
(hang) on the black screen prior to the Microsoft logo if you are running with a
SoundBlaster 16 and the SoundBlaster 16 version 4.0 sound drivers included with
Microsoft Windows 95.
CAUSE
=====
The following versions of the SoundBlaster 16 sound drivers cause this problem:
SB16SND.DRV - 4.00
SB16.VXD - 4.00.493
RESOLUTION
==========
To resolve this problem, update to the latest version of the SoundBlaster 16
drivers from Creative Labs:
- Creative Labs Web Site: http:// www.soundblaster.com
- Creative Labs Technical Support: (405) 742-6655
MORE INFORMATION
================
If you continue to experience this problem, please see the following article(s)
in the Microsoft Knowledge Base:
Q154321 MSB Dinosaurs: Hangs at a Black Screen on Startup
Additional query words: kids mskids msb frizz kbmm multimedia multi- media multi msbearth
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Keywords : kbhw kbsound kbHardware
Technology : kbHomeProdSearch _IKkbbogus kbZNotKeyword kbKidsSearch kbScholasticHuman kbScholasticOcean kbScholasticSolar kbScholasticDinosaurs kbScholasticEarth kbScholasticRainForest kbMSBSearch
Version : WINDOWS:1.0
Issue type : kbprb
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