Article: Q157867
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:2.0
Operating System(s):
Keyword(s): kberrmsgkbfaq
Last Modified: 12-JUN-2001
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The information in this article applies to:
- Microsoft Creative Writer for Windows, version 2.0
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SYMPTOMS
========
In Creative Writer 2, when you try to create a new document from one of the
templates, insert music, or change a theme, you may receive the following error
message:
Could not open a piece of artwork...
CAUSE
=====
This error message may occur if your computer is using real mode drivers to
access the CD-ROM drive. When you choose to insert an object, Creative Writer
attempts to load it from the compact disc using a long file name. If the CD-ROM
driver does not support long file names, the file may not be found.
RESOLUTION
==========
To resolve this issue, obtain the most recent version of protected mode drivers
for your CD-ROM drive from your hardware manufacturer.
If you have difficulty accessing your CD-ROM drive from a Command prompt, please
see the following article in the Microsoft Knowledge Base:
Q135174 Cannot Access CD-ROM Drive from MS-DOS Mode or Command Prompt
Additional query words: 2.00 mskids max writer cw2 cw2.0 2 CD-ROM CD ROM NT4 compact disc disk
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Keywords : kberrmsg kbfaq
Technology : kbHomeProdSearch kbCreativeWriter200
Version : WINDOWS:2.0
Issue type : kbinfo
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