Article: Q158853
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2,2.1,2.5
Operating System(s):
Keyword(s): kberrmsg kbtool osr2 win95 win98
Last Modified: 15-MAY-2001
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The information in this article applies to:
- Microsoft Windows 95 OEM Service Release, versions 2, 2.1, 2.5
- Microsoft Windows 98
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SYMPTOMS
========
You may experience either of the following symptoms with IBM Anti-Virus:
- When you are installing IBM Anti-Virus, the Setup program offers to scan for
viruses. If you choose to scan, you may receive an error message stating that
the master boot record could not be read.
- When you are scanning for viruses on a drive using the FAT32 file system, IBM
Anti-Virus may report that errors occurred while it was checking for viruses.
The error log may contain the following information:
Errors during virus checking: unexpected error code 18
CAUSE
=====
IBM Anti-Virus is not written to work with the new FAT32 file system included
with Windows 95 OEM Service Release 2 and Windows 98.
RESOLUTION
==========
Contact IBM for an updated copy of IBM Anti-Virus.
MORE INFORMATION
================
The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or other- wise, regarding
this product's performance or reliability.
Additional query words: 95
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Keywords : kberrmsg kbtool osr2 win95 win98
Technology : kbWin95search kbWin98search kbOPKSearch kbWin98 kbWin95OPKOSR2 kbWin95OPKOSR25 kbWin95OPKOSR210
Version : :2,2.1,2.5
Issue type : kbprb
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