Article: Q160188
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s):
Keyword(s): kbnetwork
Last Modified: 09-AUG-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Workstation version 4.0
- Microsoft Windows NT Server version 4.0
-------------------------------------------------------------------------------
SYMPTOMS
========
If you invoke a Dial-Up Networking connection on a COM port that HyperTerminal
already has open, or if you try to open a HyperTerminal session by dialing
through a port already in use by Dial-Up Networking in Windows NT 4.0, you get
uninformative and misleading error messages.
If HyperTerminal already opened an active session on a serial (COM) port and you
attempt to open a Dial-Up Networking (DUN) session on the same port, you get the
following error message in the Windows NT 4.0 graphical interface (GUI):
Error 692: Hardware failure in port or attached device.
If Dial-Up Networking has already opened an active communications session on a
given COM port, when you attempt to open a HyperTerminal session on that same
port you will simply see the word(s):
Disconnected
-or-
No Dialtone
in the HyperTerminal interface.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are
researching this problem and will post new information in the Microsoft
Knowledge Base as it becomes available.
MORE INFORMATION
================
For additional information, please see the following articles in the Microsoft
Knowledge Base:
ARTICLE-ID: Q126437
TITLE : Using Communications Applications When RAS Server is Running.
ARTICLE-ID: Q122839
TITLE : Err Msg: Error 692: Hardware Failure in Port or Attached...
Additional query words: inactive dropped stop bogus
======================================================================
Keywords : kbnetwork
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : WinNT:4.0
Issue type : kbbug
=============================================================================