Article: Q162578
Product(s): Microsoft Windows NT
Version(s): 1,2,3.51,4.0
Operating System(s):
Keyword(s): kbinterop kbtool
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation versions 3.51, 4.0
- Microsoft Windows NT Server versions 3.51, 4.0
- Microsoft Windows 95
- Microsoft Windows 95 OEM Service Release, versions 1, 2
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SYMPTOMS
========
When you use the Microsoft Windows NT backup utility to back up a client
computer running Windows 95, either the summary text box of the backup status
dialog box or the Backup.log file created by the backup may show the following
error message:
You do not have permission to access portions of \<directory_name>.
Please see the owner or administrator to get permission. Error reading
alternate file data.
CAUSE
=====
A directory on the root of the drive being backed up has the same name as the
volume label for that drive.
WORKAROUND
==========
To work around this problem, do either of the following (each option is
explained in further detail below):
- Rename the volume label for the drive being shared.
-or-
- Rename the directory in the root of the drive that has the same name as the
volume label.
To Rename the Volume Label for the Drive Being Shared
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1. On the desktop, double-click the My Computer icon.
2. Right-click the drive icon of the drive being shared.
3. On the shortcut menu, click Properties.
4. On the General tab, type a name in the Label text box; then click OK.
To Rename the Directory of the Drive with the Same Name as the Vol. Label
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1. On the desktop, double-click the My Computer icon.
2. Double-click the drive icon that the directory is on.
3. Right-click the directory to be renamed.
4. On the shortcut menu, click Rename.
5. Type the new name of the directory, and then press the ENTER key.
STATUS
======
Microsoft has confirmed this to be a problem in Windows 95. We are researching
this problem and will post new information here in the Microsoft Knowledge Base
as it becomes available.
Additional query words: name directory folder prodnt
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Keywords : kbinterop kbtool
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR1
Version : :1,2,3.51,4.0
Issue type : kbbug
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