Article: Q166646
Product(s): Word 97 for Windows
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kb3rdparty kbprint kbusage winword word97
Last Modified: 07-SEP-2001
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
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When you print from Word 97, you are not able to print multiple copies of your
document.
CAUSE
=====
This problem occurs when you use Microsoft Word 97 for Windows and Hewlett
Packard LaserJet 5/5M printer driver version G 1.21.
RESOLUTION
==========
Install version G 1.30.0.0 (or later) of the LaserJet 5/5M Standard Driver that
is included in the HP Printing System v2.0.
MORE INFORMATION
================
This driver is packaged with the Hewlett Packard Printing System v1.0.
To Determine the Version of Your LaserJet 5/5M Printer Driver
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1. On the Windows Start menu, point to Settings, and then click Printers.
2. Right-click the LaserJet 5/5M printer icon.
3. On the shortcut menu, click Properties.
4. Click the Device Options tab, and then click About.
To Obtain the HP LaserJet 5/5M Standard Driver G 1.30.0.0
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Connect to the Hewlett Packard Internet address at:
http://www.hp.com
LaserJet 5/5M is manufactured by Hewlett Packard, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.
Additional query words: lj lj5 lj5m hp
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Keywords : kb3rdparty kbprint kbusage winword word97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:
Issue type : kbbug
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