Article: Q166991
Product(s): Microsoft Windows NT
Version(s): 3.5,3.51,4.0
Operating System(s):
Keyword(s): kbtshoot
Last Modified: 25-FEB-2002
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The information in this article applies to:
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0
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SYMPTOMS
========
Your attempts to launch the OS/2-based applications may fail when started as a
service with OS/2 error 1588444941. The error may still occur even though the
application will launch fine in console mode.
CAUSE
=====
The above error indicates a failure loading. This can be because of corruption
in either the application or the OS/2 subsystem files.
RESOLUTION
==========
Try to remove and reinstall the application software before you attempt to
replace the OS/2 subsystem files as corrupt application files are more often the
cause of the error.
To reinstall the OS/2 subsystem use EXPAND.EXE or EXPNDW32.EXE (found in the
Windows NT Resource Kit) for the following files:
OS2SS.EXE - %SystemRoot%\System32\
OS2.EXE - %SystemRoot%\System32\
OS2SRV.EXE - %SystemRoot%\System32\
NETAPI.DLL - %SystemRoot%\System32\Os2\Dll\
doscalls.dll - %SystemRoot%\System32\Os2\Dll\
Oso001.009 does not need to be expanded, but replace the file in the
%SystemRoot%\System32\Os2\ with a fresh copy.
For steps to remove the OS/2 subsystem registry entries please see the following
Microsoft Knowledge Base article:
ARTICLE-ID: Q94566
TITLE : GP Fault in OS/2 Subsystem
Additional query words:
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Keywords : kbtshoot
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version : :3.5,3.51,4.0
Issue type : kbprb
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