Article: Q167254
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): word97
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
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When you apply any font animation text effect to the word "Confidential" in the
footer of a document based on the Contemporary Memo template, you receive one of
the following error messages.
Windows 95
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This program has performed an illegal operation and will be shutdown.
If the problem persists, contact the program vendor.
When you click Details, the following error message appears:
WINWORD caused an invalid page fault in module MSO97.DLL at 0137:307ecfe9.
Windows NT 4.0
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An application error has occurred and an application error log is being
generated.
WINWORD.exe
Exception: access violation (0xc0000005), Address: 0x307c97c2
RESOLUTION
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Do not apply font animation text effects to the word "Confidential."
STATUS
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Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Additional query words: 8.0 shimmer sparkle marching red ants black las vegas lights blinking background
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Keywords : word97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Hardware : x86
Issue type : kbbug
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