Article: Q167621
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbnetwork kbusage kbproof word97
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
If your proofing tools are located on a network drive and your network
connection is lost during a Microsoft Word session, you may receive the
following error message:
This program has performed an illegal operation and will be shut down. If the
problem persists, contact the program vendor.
Clicking the Details button shows:
WINWORD caused an invalid page fault in module KERNEL32.DLL.
CAUSE
=====
Microsoft Word for Windows is unable to access the proofing tools on the
network.
WORKAROUND
==========
Re-establish your network connection or install the proofing tools on a local
hard disk drive.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.
REFERENCES
==========
For more information about installing proofing tools, please see the following
articles in the Microsoft Knowledge Base:
Q135022 OFF: Can't Run Spelling Checker After Removing Another Program
Q164220 OFF97: Windows Registry Entries Remain After Remove All
Q166953 WD97: Cannot Locate Msconv97.dll When Converting Files
Q164808 OFF: Setup Cannot Locate the Program Files Folder
Q162970 Installing Project 4.x Breaks Office 97 Spell Check
Additional query words: crash spell spelling grammar ipf gpf general protection fault
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Keywords : kbnetwork kbusage kbproof word97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
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