Article: Q169262
Product(s): Internet Information Server
Version(s): winnt:2.0,3.0
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 07-MAY-1999
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The information in this article applies to:
- Microsoft Internet Information Server versions 2.0, 3.0
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SYMPTOMS
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When you try to download a file from the FTP server, the server stops with the
following error message:
STOP:0x000000a (0x0000015a, 0x00000001c, 0x00000000, 0x80116bf4
0x80116bf4 has base at 80100000 ntoskrnl.exe
CAUSE
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This can be caused by an anti-virus software installed on the server.
Notes:
- This is known to happen with Norton Antivirus and McAfee Antivirus.
- This issue is not restricted to IIS and FTP, but also peer web services and
simple downloading from web.
WORKAROUND
==========
If there is any anti-virus software installed, remove the software and test the
download again.
Additional query words: iis
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Keywords : kberrmsg
Technology : kbiisSearch kbiis300 kbiis200
Version : winnt:2.0,3.0
Hardware : ALPHA x86
Issue type : kbprb
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