Article: Q169320
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s):
Keyword(s): kbnetwork kbtool
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Workstation version 4.0
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SYMPTOMS
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When you try to configure the Internet Mail information service for Windows
Messaging, the Connect Using A Modem option may be unavailable.
CAUSE
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This behavior may occur if:
- Dial-Up Networking is not installed.
- You have not created a Dial-Up Networking phone book entry.
RESOLUTION
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To resolve this issue, follow these steps:
1. Install Dial-Up Networking. If Dial-Up Networking is already installed, skip
to the next step.
2. Click Start, point to Programs, point to Accessories, and then click Dial-Up
Networking.
3. When you receive the error message "The phonebook is empty," click OK, and
then follow the instructions on the screen for creating a new phone book
entry.
4. Restart your computer.
Additional query words: prodnt
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Keywords : kbnetwork kbtool
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : 4.0
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