Article: Q170972
Product(s): Word 97 for Windows
Version(s): WINDOWS:3.01,3.02,97
Operating System(s):
Keyword(s): kbinterop word97
Last Modified: 05-JAN-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Word 97 for Windows
- Microsoft Internet Explorer versions 3.01, 3.02 for Windows 95
-------------------------------------------------------------------------------
SYMPTOMS
========
When you click a hyperlink in Word to open the link in Internet Explorer and
then click the Back button to switch back to Word, nothing happens and Internet
Explorer remains active.
CAUSE
=====
This is a timing issue: This problem occurs when you start Internet Explorer 3.x
from Word, and Internet Explorer finishes starting before Word can establish a
connection to it.
RESOLUTION
==========
To correct this problem, upgrade to Internet Explorer version 4.0 or later.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.
MORE INFORMATION
================
For additional information, please see the following articles in the Microsoft
Knowledge Base:
Q157763 OFF97: Memory Problems When Hyperlinking Between Programs
Q166981 WD97: Back Button Not Available After Viewing HTML Source
Additional query words: 8.0 ie iexplore
======================================================================
Keywords : kbinterop word97
Technology : kbWordSearch kbIEsearch kbWord97 kbWord97Search kbZNotKeyword2 kbIE95Search kbZNotKeyword3 kbIE301Win95 kbIE302Win95
Version : WINDOWS:3.01,3.02,97
Issue type : kbbug
=============================================================================