Article: Q171035
Product(s): The Microsoft Network
Version(s): WINDOWS:1.3,2.0,2.5
Operating System(s):
Keyword(s): kbenv kbtoolkbfaq
Last Modified: 31-DEC-1999
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The information in this article applies to:
- The Microsoft Network versions 1.3, 2.0, 2.5
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SYMPTOMS
========
When you try to disconnect from MSN, The Microsoft Network, the modem may remain
connected to MSN.
CAUSE
=====
This behavior can occur if you connect to MSN using an Internet service provider
other than MSN, and you do not have the correct Dial-Up Networking options
enabled.
RESOLUTION
==========
To resolve this issue, use either of the following methods:
Method 1
--------
NOTE: This method works only if you are using Windows 95 OEM Service Release 2,
Microsoft ISDN 1.1 Accelerator Pack, or MSN 2.5.
1. Double-click My Computer, and then double-click Dial-Up Networking.
2. Click Connections, and then click Settings.
3. Click the following check boxes to select them, and then click OK:
- Show An Icon On Taskbar After Connected
- Prompt For Information Before Dialing
- Show A Confirmation Dialog After Connected
Method 2
--------
1. Click Start, point to Programs, point to Accessories, and then click Dial-Up
Networking.
2. Double-click the Dial-Up Networking connection you use to connect to MSN.
3. If the connection is open, click Disconnect.
Additional query words: 1.20
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Keywords : kbenv kbtool kbfaq
Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN250
Version : WINDOWS:1.3,2.0,2.5
Issue type : kbprb
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