Article: Q172978
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5,2.51
Operating System(s):
Keyword(s): kberrmsg kbmsn
Last Modified: 08-SEP-1999
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The information in this article applies to:
- The Microsoft Network versions 2.5, 2.51
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SYMPTOMS
========
When you resize the Chat window in MSN, The Microsoft Network, you may receive
the following error message:
This program has performed an illegal operation and will be shut down. If the
problem persists, contact the program vendor.
If you click Details, you see the following message:
Iexplore caused a stack fault in module Kernel32.dll.
CAUSE
=====
This behavior can occur when you resize the Chat window in MSN while MSN is
accessing information over the Internet.
WORKAROUND
==========
To workaround this issue, you can upgrade to MSN version 2.6 and this problem
will not occur. This CD-ROM is currently available to MSN members free of
charge.
STATUS
======
Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
================
When an error occurs in Windows that involves a Windows core file such as
Kernel32.dll, we recommend that you shut down and restart the computer.
Additional query words: msnet msnetwork microsoft-net m.s.n. 2.50 2.51
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Keywords : kberrmsg kbmsn
Technology : kbMSNSearch kbMSN251 kbMSN250
Version : WINDOWS:2.5,2.51
Issue type : kbprb
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