Article: Q172997
Product(s): The Microsoft Network
Version(s): WINDOWS:1.3,2.0,2.5
Operating System(s):
Keyword(s): kberrmsg kbmsn
Last Modified: 09-OCT-1999
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The information in this article applies to:
- The Microsoft Network versions 1.3, 2.0, 2.5
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SYMPTOMS
========
When you attempt to connect to MSN, The Microsoft Network, using a modem, you
may receive one of the following error messages:
Could not connect to the proxy server.
or
Internet Explorer can not open the Internet site http://?. A connection with
the server could not be established.
CAUSE
=====
This behavior can occur if MSN is configured to connect using a proxy server.
RESOLUTION
==========
To resolve this issue, use the following steps:
1. Disconnect from MSN.
2. Right-click the MSN icon on the desktop, and then click Properties.
3. Click the Connection tab.
4. Under Proxy Server, click the Connect Through A Proxy Server check box to
clear it. If you use Windows 98, click "Access the Internet using a proxy
server" check box to clear it.
5. Click OK.
Additional query words:
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Keywords : kberrmsg kbmsn
Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN250
Version : WINDOWS:1.3,2.0,2.5
Issue type : kbprb
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