Article: Q174164
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2a,3.5
Operating System(s):
Keyword(s):
Last Modified: 11-NOV-1999
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The information in this article applies to:
- Microsoft Mail for PC Networks, versions 3.2a, 3.5
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SYMPTONS
========
After running import during a manual dirsync, the program fails with an error
message that may appear in the Dirsync.log file:
ERROR [13] Dirsync import error accessing srvtrans.glb
CAUSE
=====
This problem occurs when import attempts to read the Srvtrans.glb file and the
file is either locked open or corrupted.
RESOLUTION
==========
To resolve this problem, do one of the following:
- If the file is locked open, remove the lock and try import again. It may be
necessary to complete another full dirsync cycle.
- If the file is larger than zero bytes or corrupted, rename the Srvtrans.glb
file and create a new one using TYPE NUL > SRVTRANS.GLB and complete
another dirsync cycle:
Additional query words: error13
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Keywords :
Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320a kbMailPCN350
Version : WINDOWS:3.2a,3.5
Issue type : kbprb
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