Article: Q174962
Product(s): Microsoft Home Multimedia Titles
Version(s):
Operating System(s):
Keyword(s): kbmm kbsetup kbusagekbfaq
Last Modified: 25-OCT-2001
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The information in this article applies to:
- Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions
- Microsoft Music Central for Windows, 1996, 1997 edition
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SYMPTOMS
========
When you try to remove the program listed at the top of this article using the
Add/Remove Programs feature in the Windows Control Panel, you receive an error
message similar to the following:
Uninstaller Error! An error occurred while trying to remove Microsoft Music
Central 96. Uninstallation has been canceled.
CAUSE
=====
This occurs if:
- The program compact disc is not in the drive. Insert the disc and try it
again.
-or-
- The program is no longer installed correctly. In this case, manually
uninstall the program using the steps below.
RESOLUTION
==========
To manually uninstall the program, follow these steps:
1. Click Start, point to Programs, and click MS-DOS Prompt.
2. With the program disc in the CD-ROM drive, change to the CD-ROM drive.
For example, enter the following:
D:
3. Enter one of the following commands, depending on which program you are
removing:
CINMANIA /UNINSTALL
-or-
MUSCNTRL /UNINSTALL
4. You should receive a message similar to the following:
Microsoft Cinemania 97 has been removed successfully.
MORE INFORMATION
================
This can happen if the CD-ROM drive letter has changed since the original
installation of the program. For example, this can happen after you install a
second hard drive. This could cause your CD-ROM drive designation to change from
drive D to drive E. If this happens, uninstall will fail.
Additional query words: Encarta World Atlas kbimu multi multi-media media mm
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Keywords : kbmm kbsetup kbusage kbfaq
Technology : kbHomeProdSearch kbHomeMMsearch kbCineManiaSearch kbMusicCentral kbMusicCentral1996 kbMusicCentral1997
Version : :
Issue type : kbprb
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