Article: Q176441
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5,2.51,2.52,2.6,5.0
Operating System(s):
Keyword(s): kbenv kbmsn
Last Modified: 07-OCT-1999
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The information in this article applies to:
- The Microsoft Network versions 2.5, 2.51, 2.52, 2.6, 5.0
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SYMPTOMS
========
If you use a third-party Internet service provider (ISP) to send and receive
e-mail in Microsoft Outlook Express, when you run automatic mail configuration
on MSN, The Microsoft Network, the MSN Mail e-mail account in Outlook Express is
restored to its default configuration and you may no longer be able to send and
receive e-mail using your third-party ISP.
CAUSE
=====
This behavior is by design. Automatic mail configuration is designed to
configure the MSN Mail e-mail account to send and receive e-mail using the MSN
e-mail servers.
RESOLUTION
==========
To resolve this issue, create another e-mail account in Outlook Express with a
name other than "MSN Mail" to use with your third-party ISP e-mail account.
For information about creating e-mail accounts in Outlook Express, click Content
And Index on the Help menu, click the Index tab, type adding mail accounts, and
then click Display.
MORE INFORMATION
================
To send and receive e-mail using your third-party ISP in Outlook Express, use
the following steps:
1. Double-click the Outlook Express icon on the desktop.
2. Click Send And Receive.
3. Click the third-party ISP e-mail account.
For more information about how to configure Outlook Express to send and receive
Internet e-mail please see the following article in the Microsoft Knowledge
Base:
Q171163<A0> How to Configure Outlook Express for Internet Mail
Additional query words: msnet msnetwork microsoft-net m.s.n. outexw95
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Keywords : kbenv kbmsn
Technology : kbMSNSearch kbMSN500 kbMSN252 kbMSN251 kbMSN260 kbMSN250
Version : WINDOWS:2.5,2.51,2.52,2.6,5.0
Issue type : kbprb
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