Article: Q176485
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:; :
Operating System(s):
Keyword(s): kbenv kberrmsg kbsetup kbimu
Last Modified: 24-JUN-2000
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The information in this article applies to:
- Microsoft Encarta Encyclopedia 97 Deluxe for Windows
- Microsoft Encarta 97 Encyclopedia for Windows
- Microsoft Encarta 98 Encyclopedia for Windows
- Microsoft Encarta Encyclopedia 99
- Microsoft Encarta Encyclopedia 2000
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SYMPTOMS
========
When you attempt to install Microsoft Encarta Encyclopedia for Windows on a
computer running a shared installation of Microsoft Windows (such as a diskless
workstation), you receive the following error message:
Could not start another application during Setup. Run Setup again.
When you click OK, Setup terminates and you are returned to Windows.
CAUSE
=====
This behavior occurs because the 1997 and later editions of Encarta Encyclopedia
require a network or stand-alone installation of Microsoft Windows. These
programs are unable to run on a shared installation of Windows.
NOTE: You may be able to install Encarta Encyclopedia on a computer that is a
client of Microsoft Windows NT Server 4.0, Terminal Server Edition.
For information about Windows NT Server 4.0, Terminal Server Edition, please
contact Microsoft Sales at (800) 426-9400, or visit the following Microsoft Web
site:
http://www.microsoft.com/ntserver/terminalserver/default.asp
STATUS
======
This behavior is by design.
Additional query words: multi multi-media media mm winnt
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Keywords : kbenv kberrmsg kbsetup kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc2000 kbEncartaEnCyc1999 kbEncartaEnCyc1998
Version : WINDOWS:; :
Issue type : kbprb
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