Article: Q176620
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbfield word97 kbmerge
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
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When you use a conditional MERGEFIELD for a result that includes quotation
marks, the result of the field contains a backslash.
For example, if you have the following conditional statement in your mail merge
main document, which uses backslashes to have quotation marks appear in the
result of a true condition for a record
{IF {MERGEFIELD name} = "Jo Brown" "\"Now is the time...\"" "false
condition"}
you would expect to receive the result of "Now is the time" on a true statement.
However, Word gives you the following result:
"Now is the time...\"
NOTE: This problem may also occur with commas or backslashes.
WORKAROUND
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Method 1: Use Two Apostrophes
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Instead of using \" (backslash double-quotation mark), use two apostrophes ('')
and remove the backslash.
Method 2: Use the Edit/Replace Command
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To work around this problem, use a unique character in place of the quotation
mark. After the merge is completed, use the Replace command to search for the
unique character, and replace it with a quotation mark. (Note that the character
you choose must not occur elsewhere in your document.)
Example:
In the merge field, use the pound sign instead of quotation marks.
{IF {MERGEFIELD name} = "Jo Brown" "#Now is the time...#" "false condition"}
After the merge is completed, follow these steps to replace the pound sign with a
quotation mark:
1. On the Edit menu, click Replace.
2. In the Find what box, type the unique character (the pound sign, in this
example).
3. In the "Replace with" box, type a quotation mark.
All instances of the unique character (the pound sign, in this example) are
replaced with a quotation mark.
MORE INFORMATION
================
For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:
Q197840 WD97: Certain Characters Do Not Display in Field Result
Additional query words: quote mail merge else print condition
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Keywords : kbfield word97 kbmerge
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Issue type : kbprb
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