Article: Q177093
Product(s): Microsoft Windows NT
Version(s): WinNT:4.00
Operating System(s):
Keyword(s): kbinfo kbArtTypeINF
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server versions 3.51, 4.0
- Microsoft File and Print Services for NetWare versions 3.51, 4.0
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SYMPTOMS
========
The following Drwtsn32 error may appear when restarting a computer running
Windows NT Server and running File and Print Services for NetWare (FPNW):
Instruction at 0x7722D608 referenced memory at 0x003DDEE0 could not be
read. Exception error in nwssvc.exe.
Instruction address and memory address may be different; however, the exception
should occur in Nwssvc.exe
The FPNW service will also fail to start and cannot be started manually.
CAUSE
=====
This problem may be caused by a corrupt Net$prn.dat file located in the Sysvol
directory.
RESOLUTION
==========
To fix the problem, delete or rename the current Net$prn.dat file and restart
the server. When the server restarts, a new Net$prn.dat file will be created.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and
4.0. We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
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Keywords : kbinfo kbArtTypeINF
Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbServicesNetwareSearch kbFPNW351 kbFPNW400
Version : WinNT:4.00
Hardware : ALPHA x86
Issue type : kbbug
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